Marketing disguised as helpful government benefits doesn't help in the long run

My sister and I recently took my 82-year-old French mom to Northern France for a two-week vacation. We booked several short-term rental accommodations, all of which were excellent with one exception. That unit turned out to be a three-storey property with a narrow, steep spiral staircase that was genuinely dangerous, particularly for her.

I was irritated and went back to the listing. Not one review, photograph or description line mentioned it. T...