McDonald’s is testing a new ordering system in its drive-thrus — and customers hate it

1 week ago 14

Rommie Analytics

Customers queue up for the "drive-thru" at a McDonald's restaurant on the first day of the easing of restrictions in Wellington on April 28, 2020, following the COVID-19 coronavirus outbreak. - New Zealanders satisfied their cravings for hamburgers and coffee
McDonald’s is making some changes to the drive-thru (Picture: MARTY MELVILLE/AFP via Getty Images)

Two years ago, McDonald’s pulled the plug on AI-powered voice ordering in its drive-thrus.

The fast food chain launched the technology in more than 100 restaurants across the Read Entire Article